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For your reference, the original survey instruments which were used for this study.

The following are the three survey instruments...

A. Version to executives of nonprofit organizations and webmasters of cities.
B. Version to web designers and firms.
C. Version to the general public.

Journal of Interaction Recipes - 3:1 2008

ISSN 1937-8955

Finding information
Introduction
Methodology
Summary: Part 1
Summary: Part 2
Conclusion
Reference
Appendices

Appendix A
Appendix B
Appendix C

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